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Terms and Conditions



Galerie Toguna ( hereinafter referred to as "The Site") is published by Galerie TOGUNA, whose registered office is at Loze 82160 (France), identified with the RCS of Toulouse under number 424556116. All orders placed on the site are subject to these general terms and conditions of sale. Galerie Toguna reserves the right to adapt or modify these terms and conditions at any time, the version of the general terms and conditions applicable to any transaction being the one appearing online on the site.


I The Client

The customer declares to be a natural person, at least 18 years of age and have the legal capacity or parental authorization to place an order on the site. When recording the Customer's personal data in the "my account" section, the Customer must ensure the accuracy and completeness of the mandatory data he provides. In the event of an error in the wording of the recipient's contact details, Galerie Toguna cannot be held responsible for the impossibility of delivering the product. Galerie Toguna reserves the right to cancel any order when the customer's IP address is located in a country other than the billing and/or delivery address.


II Products

The products offered for sale are those described on the site. Galerie Toguna takes the greatest care in the presentation and description of its products to best satisfy the Customer's information. However, it is possible that non-substantial errors may appear on the site, which the Client acknowledges and accepts. In any event, in the event of non-compliance of the delivered product with its description on the site, the Client may either exercise his right of withdrawal or implement the guarantee of compliance of Galerie Toguna, which will proceed, if necessary, either to exchange or refund the price, in whole or in part, possibly invoiced.


III The Order

The order taking on the site is subject to compliance with the procedure set up by Galerie Toguna, which is embodied in a series of different steps that the customer must follow to validate his order. The Customer will have the possibility, before definitively validating his order, to check the details of it and its total price, and to correct any errors, before confirming it to express his acceptance. Any order confirmed by the Customer constitutes a contract of sale and acceptance of all the provisions hereof.
Galerie Toguna will refuse any order from a customer with whom there is a dispute or incident relating to the payment of a previous order or who contravenes the provisions hereof.
In this case, VS3M will inform the Customer by e-mail. If the customer fails to correct any elements that are incorrect or contrary to these general terms and conditions of sale with Galerie Toguna, Galerie Toguna reserves the right not to process the order.
A confirmation email summarizing the order (products, prices, availability of products, quantity,...) will be sent to the Client by Galerie Toguna. To this end, the Client formally accepts the use of electronic mail for the confirmation by Galerie Toguna of the content of his order. In any case, invoices are issued upon delivery.


IV Prices and payment terms

Determination of the price

The prices of the products are indicated in euros, all taxes included, excluding contribution to transport costs according to destinations.
The total price of the order (all taxes and shipping costs included) is indicated in the basket.
Galerie Toguna reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the prices in force at the time the order is placed, subject to availability.


Methods of payment

Products are payable in cash on the day of the actual order.
Payment for purchases is made either by

Credit card. The Customer has access to a dedicated space provided by a banking institution, which ensures the security and registration of the payment order. In this respect, the Client expressly acknowledges that the communication of his credit card number to Galerie Toguna constitutes authorization to debit his account up to the amount of the products ordered.

Bank check. In case of payment by bank check, it must be issued by a bank domiciled in metropolitan France. The cheque is cashed upon receipt at the following address:


Toguna Gallery - Pouzaraque - 82160 Loze (France)

The data recorded and stored by Galerie Toguna constitutes proof of the order and all transactions made. The data recorded by the payment system constitutes proof of financial transactions.


V Delivery

Delivery is made to the delivery address indicated by the Customer, it being specified that this must be the residence address of the customer or any other natural person of his choice domiciled in metropolitan France.
Under no circumstances can delivery be made to hotels or post office boxes.
In order for the deadlines to be respected, the Customer must ensure that he has provided accurate and complete information concerning the delivery address, such as: street number, building, floor, staircase, access codes, names and/or intercom numbers, etc.....
The times indicated are indicative times, corresponding to the average processing and delivery times.
Galerie Toguna cannot be held responsible for the consequences of a delay in delivery that is not its fault.
In the event of damaged packages (already opened, missing products,...) the Customer undertakes to notify the carrier and Galerie Toguna, by any means, all reservations within 3 days of receipt of the product.


VI Right of withdrawal

The individual Customer has a right of withdrawal, which he can exercise without reason within seven (7) clear days from the delivery of the order which will be exercised by returning at his expense new products, in their original packaging, not worn, not washed, accompanied by the order number to the following address:


TOGUNA Gallery


82160 Loze



Galerie Toguna will refund to the Client any sums already paid, less any shipping costs, under the conditions referred to in Article VII below.


VII Reimbursement

Refunds of products in the cases referred to in Articles II and VI shall be made by Galerie Toguna within a maximum period of 30 days after receipt by them of the said products. The refund will be made according to the same method of payment chosen by the customer at the time of his order or by the delivery of the purchase order.


VIII Applicable law


Any order automatically implies the Customer's acceptance of the general terms and conditions of sale. These general terms and conditions of sale are governed by French law. In the event of a dispute, only the French courts shall have jurisdiction. In case of difficulty or complaint during an order, the Customer may contact Customer Service to find an amicable solution.


IX Information Technology and Liberties

The information collected by Galerie Toguna when placing an order with the Client is necessary for the management of the transaction and for this purpose may be communicated in whole or in part to Galerie Toguna's service providers involved in the execution of the order. The Customer is informed that the same personal data may also be collected by an organisation in charge of analysing orders and combating credit card fraud. In accordance with the Data Protection Act No. 78-17 of 6 January 1978, the Client has the right to access, rectify, oppose and delete data concerning him/her.


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